Body Language expert, Patti Wood, is quoted in Club Solutions Magazine about the importance of becoming a GENTLER listener. Do you want your relationships to improve? Check out the body language cues that will help you become a "gentler" listener at the link below.
http://www.scribd.com/doc/35165517/Club-Solutions-Listening
Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.